1 out of 7 people in Ontario have a disability and these numbers are expected to increase as the population ages. Through no fault of their own they struggle with learning, mobility, independent living, speech and other day to day tasks that most people are able to complete with ease.

In an effort to break the barriers, remove stigma and give people with disabilities full rights to participate in their lives, the Ontario government created the Accessibility for Ontarians with Disabilities Act which includes the Accessible Customer Service or Customer Service Standard.

The Customer Service Standard is the first standard under the Act and is the focus of this foundational course. Under this standard, businesses must train all staff dealing with members of the public or other third parties and individuals that develop customer service policies about serving customers with disabilities.

In compliance with the Ontario Regulation 429/07 Accessibility for Ontarians with Disabilities Act – Customer Service Standard, this course provides the required and necessary information for all customer service employees in Ontario. Disabilities don’t discriminate; unfortunately sometimes people do (often unintentionally). Take this course and help stop the stigmas.

1 to 10 $ 45.95
11 to 20 $ 42.95
21 to 50 $ 40.95
50 to 100 $ 35.95
101 to 200 $ 30.95
201 to 500 $ 25.95
500+ $ 20.95

Please Note:

  1. When you purchase an online training, you will need to send the FULL NAME/s and Email ID/s of the participant/s taking the online training to training@4sconsult.com by mentioning the NAME OF YOUR TRAINING in the SUBJECT LINE for our team to create a login ID and password for the training.
  2. Online trainings purchased during weekdays will be assigned ASAP to the participants.
  3. Online trainings purchased during weekends or bank holidays will be assigned to the participants on the next business day (Our Working Hours – Monday to Friday 8:30 AM to 5.00 PM).
  4. If you require to complete your training urgently after purchasing it online during bank holidays or weekends, please write to support@4sconsult.com and we will get it assigned ASAP.

  • $20.95$45.95
  • 3 months
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